Dr. Bahman Afzali, MVZ Hausarztmedizin Bedburg. His experience with MediPulse.
An error caught before it was too late
From flying blind to a daily overview
Dr. med. Bahman AfzaliFacharzt für Allgemeinmedizin, MVZ Hausarztmedizin Bedburg
“Ever since I founded my practice I have been working to keep its finances in view day to day. With MediPulse I now have all the important information at a glance for the first time, and in real time – with no waiting for the fee notice (Honorarbescheid) or my tax advisor. It jumped out at me straight away, for example, that I had not received all of my GP-centered care (HZV) payments over a longer period – otherwise I would have spotted that with the annual accounts at the earliest. I now know at any moment where my practice stands.”
On video
Dr. Afzali on his experiences
“Is this staff cost ratio all right? Is this margin all right? Nobody else asks those questions.” In a minute and a half he describes how he pulled the data together from different sources, became an Excel expert, and still only reacted once the account was in the red. The recording is in German.
ÄrzteTag-Podcast der Ärzte Zeitung
How he got a grip on his figures
In conversation with Hauke Gerloff, Dr. Afzali describes why he had no commercial overview and what has changed since.
Before: flying blind
“The reality was that at one point I was putting 100,000 euros of my own private money into this practice every year.”
“Essentially I always waited for my tax advisor to send me my interim financial statement (BWA). And it always came too late, one or two quarters too late. And then I would see that the result was not profitable and that my staff cost ratio was sometimes at 80 or 90 percent.”
“I was flying blind for a very long time, and with the interim financial statement I was only ever looking in the rear-view mirror.”
“When one of the physicians at our practice changed, for example, certain GP-centered care (HZV) payments stopped coming in. We had to correct something, and then the payments came again.”
Today with MediPulse
“I use MediPulse to have all of my account movements analyzed automatically. And then I see it straight away: how high are my staff costs right now, in relation to current income?”
“MediPulse also pulls the billing data live out of the practice management system and can set it against what is happening on the account.”
“I can use what I see in MediPulse to cross-check my tax advisor's interim financial statement and see whether it is plausible. So for me MediPulse pays off quite well.”
“That is to say, I compare myself with the other physicians who use MediPulse from a situation similar to mine, with the same motivation to get out of it.”
These statements were made in German and have been translated for this page. Dr. Afzali approved the German wording. Original episode: ÄrzteTag-Podcast der Ärzte Zeitung
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